In an industry where time off the road or worksite means lost income, fast and reliable repairs can make all the difference.
That’s why NTI has expanded its trusted repairer network to include specialist Mobile Plant and Equipment (MPE) repairers, designed to minimise downtime and keep essential machinery in operation.
This national initiative builds on the success of NTI’s long-standing Premium Repairer Network for trucks and the specialised Trailer Repairer Network. Together, these programs give heavy vehicle and equipment owners access to repairers who meet the highest industry standards – across trucks, trailers, and now mobile plant and machinery.
A network built around urgency and trust
NTI’s National Manager, Repairer Networks, Adam Craft, said the expansion of the network represents an important milestone. By bringing accredited yellow repairers into the fold, NTI is reassuring heavy vehicle operators with MPE that they have access to the same level of trusted expertise across their assets.
“From excavators and dump trucks to dozers and drilling rigs, mobile plant is the backbone of construction, civil, mining, and agriculture. These machines are relied upon by contractors, owner-operators, plant hire businesses, quarry operators, and farmers. We know how critical this equipment is to our customers, so we’ve built a network that prioritises speed, quality and trust,” Craft said.
Over the past year, NTI has worked closely with industry experts to develop a rigorous, industry-backed accreditation process that sets a national benchmark for MPE repairers.
“Every repairer in our new MPE Repairer Network has met strict criteria and passed a comprehensive accreditation process. They must have at least a 10-year trading history, proven technical capability, and a demonstrated commitment to NTI’s customer-first values,” Craft said.
“These repairers don’t just ‘fix things’ – they’re helping get livelihoods back on track and potentially saving bottom lines. By handpicking experienced repairers and supporting them with ongoing training and quality reviews, we’re ensuring businesses can get back to work faster and with confidence in the repair standard.”
The MPE Repairer Network complements NTI’s other repairer networks. Image: JamesYetMingAu-Photography/iStockOne standard across vehicles, trailers and plant
The MPE Repairer Network complements NTI’s other repairer networks, with the goal to deliver a seamless experience for customers across different asset types.
• Premium Repairer Network: Established for heavy vehicles, this network provides truck owners and operators with access to leading repairers who deliver quality workmanship and fast turnaround times. Every repairer undergoes regular audits to ensure consistent, industry-leading standards.
• Trailer Repairer Network: Designed specifically for transport operators, this network recognises the importance of trailers in keeping freight moving. Accredited repairers understand the unique requirements of trailer repairs and are committed to minimising disruption for operators.
• Mobile Plant and Equipment Repairer Network: The latest addition, ensuring that owners of machinery and specialist plant can access the same trusted level of service that truck and trailer operators have come to expect from NTI.
“By uniting these networks, NTI customers can be assured of a consistent repair standard across their entire fleet – whether it’s a prime mover, a trailer, or a critical piece of plant,” Craft said.
Industry voices: Repairers who understand what’s at stake
For customers, the reassurance comes not only from NTI but also from the repairers themselves.
RD Williams General Manager, Fred Carlsson, said: “In this industry, time is everything. When a machine goes down, work stops, and so does income. We understand what’s truly at stake for customers. It’s about delivering trusted, high-quality repairs with the speed and professionalism our customers need to keep moving.
“RD Williams have partnered with NTI for more than 20 years, and we’re proud to be among the first accredited in the repairer network.”
National coverage, local expertise
So far, repairers have been accredited in New South Wales, Victoria, Queensland, and South Australia, with plans to expand further across Australia in the months ahead. The goal is to ensure operators, no matter where they are based, have access to accredited repairers who understand the urgency of getting assets back into service.
For heavy vehicle owners who also manage mobile plant and machinery, the combined coverage of NTI’s Premium, Trailer, and MPE Repairer Networks means peace of mind.
Whether it’s a truck, trailer, or excavator, NTI has a trusted repairer ready to get it back to work.
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