Support centre teams help with sorting deliveries, loading/unloading and retail duties in peak delivery period.
The Australia Post One Team program encourages Support Centre team members to volunteer and commit to shifts during the November and December peak period.
This year too its Support Centre team members are jumping in and joining the frontline teams, helping out with sorting parcels and letters, loading and unloading vans, as well as retail and over-the-counter service.
Australia Post has also hired thousands of additional team members during the seasonal casuals’ recruitment drive during their busiest time of the year.
Australia Post Executive General Manager People and Culture, Susan Davies, highlighted how much the Support Centre team love getting involved, with over 1,400 enrolments in the program last year.
“This is a great opportunity for our Support Centre teams to get stuck in, assist our frontline teams and experience first-hand how the delivery facilities and retail business hubs operate,” said Davies.
“The One Team program supports our frontline teams in delivering services for the community during Australia Post’s busiest period and does not replace any of the great work our frontline teams do every day. Who wouldn’t love an extra helper to ease the load while you’re at work.
“We’ve been running this program for a number of years and we’re expecting more team members than ever to put up their hand and take on a few shifts this year.”
In related news, rapid e-commerce growth has seen great success for the parcel delivery division of Australia Post.
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