A new study by Australian business service provider, Honcho, has analysed internal data from 440,000 businesses showcasing how industries are shaping up across Australia.
The results found that the transport, postal and warehousing sector has boomed by 268.7 per cent over the last 10 years, making it Australia’s fastest growing sector. Within this category, postal and courier pick-up and delivery services also surged by 612.6 per cent, highlighting rising demand for personalised, door-to-door delivery across households and workplaces.
The report claims demand for tailored, customisable door-to-door delivery services is contributing to transport, postal and warehousing becoming one of the fastest-growing industries in the country. Australia’s economy is increasingly being shaped by personalised delivery and in-home care services, with the data showing a sharp rise in businesses supporting door-to-door access and at-home health and social care.
In contrast, traditional goods-based and intermediary sectors such as manufacturing, wholesale trade, media and real estate services have recorded sustained declines, reflecting a broader shift toward digital, service-led and on-demand alternatives.
“This data underscores a shift in consumer behaviour and social changes in Australia,” says Honcho COO, Miralda Ishkhanian. “Businesses are increasingly built around delivering services directly to people’s homes, whether that’s goods, transport or care.
“At the same time, traditional in-person and goods-based models are facing new pressures from digital platforms and global competition. It highlights how quickly consumer expectations are evolving and how new Australian businesses are adapting in response.”
While there has been a 2.5 per cent increase in recent year-on-year business registrations according to the Australian Bureau of Statistics, Honcho’s analysis demonstrates a pronounced split between expanding and contracting sectors. Mining and public administration are remaining stagnant, while service-driven industries continue to accelerate.
Courier and delivery services are joined by other fast-growing transport subsectors (including transport support services) which cover community, assisted and specialised transport – underscoring how both mobility and logistics are increasingly aligned with everyday service access.
“Demand for door-to-door services has grown significantly in recent years,” Ishkhanian says. “Increased remote work and policy initiatives that support older Australians to remain living at home are driving greater need for services delivered directly to households, including courier services, mobile care providers and in-home support services.”
Honcho’s data shows even sharper contrasts at the subsector level, suggesting growth is being driven by highly specific operational functions rather than broad sector expansion. Within the transport industry, courier and delivery services in particular have risen by 613 per cent in 10 years – indicating a growing demand for door-to-door, personalised consumer delivery services.
“The strongest growth is emerging in fast-developing suburban corridors where population, infrastructure and commercial activity are expanding simultaneously,” Ishkhanian says. “As families move into new estates, businesses follow to meet demand for everyday services, logistics, care and local support. It highlights how closely business formation mirrors Australia’s evolving residential footprint.”
Ishkhanian claims the data confirms a “clear and sustained transition” towards service-driven, digitally enabled and home-focused industries, and that understanding them is critical when considering starting or growing a business.
“Greater access to global online marketplaces, cheaper imports delivered directly to consumers and apps replacing in-person services are changing how Australians shop and operate,” Ishkhanian says. “The data suggests a sustained transition away from traditional goods-based and intermediary industries toward digitally enabled, service-driven models.”
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