Siblings aren’t always known for getting along, but at Trucktools, the transport industry has a powerful brother and sister combo.
They’re at the helm of the ever-growing business which has evolved as a leading Australian specialty truck tool supplier.
For years, diesel mechanics and workshops across Australia have enjoyed the services and products that Mark and Annelie Heldoorn have provided, with Australian-owned and operated trucktools.com.au working to keep the transport sector running.
“Not often do brothers and sisters work alongside each, but in this instance it works,” Annelie says.
Prior to opening Trucktools, Mark worked alongside their dad John Heldoorn in a transport business that specialised in local and interstate furniture removals.
Annelie got involved in the sector through many years of experience in the automotive tool industry.
A casual conversation between Mark and Annelie roughly 25 years ago was the catalyst for the pair to sell tools on their own. They took a leap of faith, starting Trucktools and forging a brand that has become well known and trusted in the Australian trucking industry.
“We originally opened our first location in Hallam, specialising more in automotive speciality tools,” Annelie said.
“We found that over time, our clientele was predominantly coming from the truck service industry.
“Over the years, our product range grew into specialised tools for the Australian truck repair service industry.
“It’s taken many years of research and development to get to where we are today.”
Trucktools is well and truly on the radar of truck service centres and diesel mechanic workshops across Australia, with the business growing to become the largest truck specialty tool supplier in the country.
In the last 12 months, we acquired our second warehouse as we had outgrown the first,” said Annelie.
“It’s taken hard work and dedication to get to where we are and to have built great business relationships all over Australia.”
Trucktools has grown to carry a wide range of specialty tools that it ships to workshops across Australia every day, keeping the nation’s trucks running.
“We carry a huge range of engine tools, suspension and driveline tools, heavy vehicle stands, engine rotator stands, king pin presses and a massive range of wheel and axle nut sockets and more,” explained Annelie.
We are a national preferred supplier for the Capricorn group across Australia. Trucktools is able to offer Australian Capricorn members direct access to online ordering and bonus point collection too.
The HQ of the brother and sister venture is just a kilometre away from the Princes Freeway in Pakenham, Melbourne, currently the city’s fast growing south-east corridor with heavy equipment dealers and major truck brands located in the area.
Annelie says this location has become central to Trucktools’ growth aspirations as the nation’s leading specialty truck tool supplier.
“Our location has made logistics a breeze with all the major freight companies picking up daily in the area,” she said.
It’s on and off the freeway with ease if customers want to arrange pick up however customers are encouraged to call first prior to collection.
To reach Trucktools Monday to Friday, you can phone 1800 000 561 or email info@trucktools.com.au. The warehouse is located at 16-18 Tango Circuit, Pakenham, Victoria; with Australia-wide delivery available. Visit trucktools.com.au.
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