Scully RSV emerged in 1993, a time where it claims Australia’s cold chain logistics industry was facing somewhat of a standstill – few breakthroughs in technologies and distribution efforts, according to the company, were being made while there was still a large market waiting to be tapped into and provided for.
With a high demand to store various products in temperature-controlled environments, Scully RSV saw this, acted, and the rest is history.
Back then, Scully RSV was a modest business which looked to service clients with a tight-knit community of staff members which it took exceptional pride in.
Today, Scully RSV CEO, Andrew McKenzie, and the company think this has been the secret to its ongoing success.
“We’re not a large international corporate,” he says. “We’re a nimble, agile, small Australian-run business that loves what we do.”
But the current numbers paint a different picture. While the company’s modesty may still be intact, Scully RSV has seen incredible success in the industry since its inception, quickly growing into one of Australia’s leading manufacturers and servicers for refrigerated transport.
This success has culminated this year in the major expansion of the company’s operations across the country.
This widespread growth has been spearheaded by the goal of harmonising production across all of Scully RSV’s sites to better supply high demand by consumers for its services.
“We’ve taken the opportunity to consolidate our footprint,” Andrew says. “Demand for the product continues to be extraordinary. We’re continuing to grow with significant double-digit percentages year after year. People are really embracing our products and the way we do business.”
In response to this major demand, Scully RSV’s extreme expansion has been rolled out in numerous states.
The company’s rental, sales and repairs site in Archerfield, Queensland, is being consolidated with its head office and manufacturing site at Rocklea this month. This consolidation coincides with a 30 per cent expansion of the Rocklea footprint as part of the move.
The Rocklea site is a hive of activity, currently housing a plethora of contractors and technicians getting the expansion ready while the manufacturing team continue to do what they do best.
“We’ve got a great group of people here,” Andrew says. “With them, there’s no problem that’s insurmountable. We work together, we just get on with it. In fact, one of our core values is about being easy to deal with, and as part of that, a can-do attitude is critical.”
Rocklea is not Scully RSV’s only hotspot in Queensland, as the company is looking to grow its influence over the length of the state.
Scully RSV’s Townsville branch is also planning to undergo expansion, while the business is actively seeking opportunities to service demand in the state’s southeast and even crossing over into New South Wales where it already houses two sites.
Scully RSV now looks to take over Adelaide. Image: Scully RSV.South Australia and Western Australia have also been targets of rapid growth, with an additional trailer rental facility now operating at 14 Sudlow Road, Bibra Lake in Perth’s south. Another site is scheduled to begin operations in the Adelaide suburb of Wingfield.
“We just appointed a new branch manager in Adelaide, and we’ve already got a number of trucks and trailers operating there,” Andrew says. “We’re in the process of getting ready to push hard to service the demand in the SA market.”
Andrew credits Scully RSV’s extreme growth to its sense of community and value-driven ethos. The company’s unwavering commitment to individual consumers and their needs is essential to its brand and is reflected in its immense success.
“It’s just a matter of being close to your customers and being able to provide them with a suitable solution,” he says. “Our underlying principles have always been the same – it is simply about bringing the ability to transport refrigerated products to people across Australia.
“We work with customers to provide appropriate solutions, allowing them to go back to their own customers and provide great benefits.”
Every expansion opportunity that Scully RSV undertakes is approached on the condition that the company can maintain these core values across all of its sites. This has become an increasingly difficult task as Scully RSV’s scale of operations continues to increase, but as CEO, Andrew remains devoted to the promotion and preservation of this culture.
“The most important thing is that we foster a happy, cohesive, collectively engaged workforce across the board,” he says. “We always strive to capture the heart and minds of the people that have been with us for a while and the people that are joining us, especially now as a relatively sizeable and geographically dispersed organisation.
“We have a lot of people dispersed all over the country, so how we bring these people along with us is critical to the business. That is the key challenge, and it’s not something that we’ve always gotten right. But we know that if our people love what they do – another one of our core values – they will provide and go above and beyond for our customers.”
In addition to Scully RSV’s internal commitment to consumers, its community-oriented values manifest in a wide range of engagement efforts across the many areas that the company’s manufacturing and servicing sites operate in.
Scully RSV supports many grassroots organisations and social groups which bring locals together in positive ways, from local sporting clubs to schools. It even develops career pathway programs for children interested in the industry.
“When you can afford to give back, you do,” Andrew says. “We really are about entrenching ourselves into the areas and communities we operate in. We’re a proud Australian business, and we’d like to think we’re punching above our weight in a lot of respects. And we certainly do that by being user-friendly.”
The year of 2024 has been a victory lap for Scully RSV, and the company shows no signs of slowing down anytime soon.
Customer needs are at the forefront of Scully RSV’s operations, and demand for its services is heating up across the country. But in the face of this, a situation that some could consider overwhelming, Andrew and the company are staying cool.
Scully RSV has expanded to become a full rental and refrigerated service provider. Image: Scully RSV.The post Hot growth for cold solutions at Scully RSV appeared first on Trailer Magazine.