Industry News

Isuzu acknowledges best dealers for the year

Isuzu has named the top dealers for 2021 in its national network and crowned a three-time winner.

That honour went to South West Isuzu (WA) this week recognised with the 2021 National Dealer of the Year award.

It’s the third win in three years for South West Isuzu who took out top honours in 2020 as a joint winner and in 2019.

The dealership also managed to take out the Service Dealer of the Year Award for the third year in a row, adding to their long history of honours as a top Isuzu dealership.

IAL Director and Chief Operating Officer, Andrew Harbison, congratulated South West Isuzu on an outstanding effort.

“It’s an honour to present our National Dealer of the Year Award to South West Isuzu again this year,” said Mr Harbison.

“To be recognised as a high performing Isuzu Trucks dealership, but also as Dealer of the Year and our Service Dealer of the Year for three consecutive years is an achievement like no other,” he said.

“Our congratulations on a fantastic result, particularly during what was not an easy operating climate in Western Australia last year.”

South West Isuzu Dealer Principal, Darren Sprigg, accepted the award on behalf of his team.

“I’m very happy to receive this award on behalf of South West Isuzu. It’s a great honour, particularly for the team here who deserve all the accolades on winning the award again,” he said.

“It’s always a close result between dealers competing in this program, so our congratulations also to Ballarat, Peel Valley and Gippsland Truck Centre on their Sales and Parts achievement — I hope everyone enjoys and appreciates this award as we do here at South West Isuzu,” said Spring.

“Although it was challenging doing business in many respects, and stock was always an issue during 2021, we had contingencies in place and were able to deliver well for our customers throughout the year.

Despite the challenges, the market, according to Spring, was seemingly going from strength to strength in Western Australia and for Isuzu nationally.

“It does feel good to be in the position of leading in Australia’s competitive truck segment,” he said.

“I always say you need a bit of luck in life and to win something like this, I suppose we have been lucky three times now,” Sprigg added.

“We are lucky with all the talented, reliable people we have working together, lucky to have our customers, and lucky to have a great field team from Isuzu here in Western Australia.”

For the 2021 Sales Dealer of the Year, Ballarat Isuzu (VIC) took home the award.

No stranger to Isuzu’s Dealer of the Year program, the regional Victorian dealership has received a variety of prestigious awards from five of the past six years, including Dealer of the Year and Parts Dealer of the Year in 2020.

Joint winners Peel Valley Isuzu (NSW) and Gippsland Truck Centre (VIC) shared the coveted crown of Parts Dealer of the Year for 2021, a considerable achievement given local and international supply chain challenges.

“To our Sales Dealer of the Year, Ballarat Isuzu, a warm thank you and well done on navigating what was an interesting year for truck sales in Australia,” Harbison said.

“To our joint Parts Dealer of the Year winners, Peel Valley Isuzu and Gippsland Truck Centre, your drive, innovation and commitment to customer service is appreciated by all here at IAL,” he said.

“Congratulations on a job well done for all our winners.”

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