Industry News

Isuzu announces 2020 winners from national dealer network

Nine top-performing Isuzu Trucks dealerships have been recognised for their outstanding achievements during 2020.

Operating under COVID-19 restrictions for the greater part of the year, and facing an uncertain truck sales market, Isuzu’s national dealer network kept their head down while working to keep loyal customers on the road.

Victorian dealers were the most represented with three, followed by Western Australia and New South Wales with two.

The 2020 Dealer Excellence Winners are: · North East Isuzu (SA) · Major Motors (WA) · Gold Coast Isuzu (QLD) · Westar Truck Centre (VIC) · Ballarat Isuzu (VIC) · South West Isuzu (WA) · Tracserv (NSW) · Canberra Isuzu (NSW) · Gippsland Truck Centre (VIC).

Isuzu Australia Limited’s (IAL) dealer recognition program evaluates overall yearly performance, looking at key areas including sales, customer satisfaction, staff training, business management, service and parts.

Dealerships that rise to the top across these categories are awarded the badge of Isuzu Dealer Excellence.

IAL Director and Chief Operating Officer, Andrew Harbison, said the large national Isuzu dealer network has a critical role to play in maintaining the company’s high standards.

“The yearly Dealer Excellence Program is an important initiative that encourages dealers to exceed expectations,” said Harbison.

“It is just one of the ways we ensure Isuzu customers get the very best customer service, aftersales support and truck expertise.”

Harbison emphasised that coming out of a year like 2020 it was even more important to celebrate the success of the top performing dealerships.

“There have been tough conditions to wade through, but Isuzu Trucks maintained its position as truck market leader in 2020 and even grew our share across segments in the market – and we acknowledge the large role our dealers had in securing this,” he said.

“We’re delighted to award these honours to our top nine dealers and congratulate the broader dealer network in its commitment to promoting excellence in the field.”

  1. Australian Truck Radio Listen Live
Send this to a friend