Industry News

PACCAR celebrates nation’s top Kenworth and DAF dealers

The winners of PACCAR Australia’s Dealer the Year Awards have been named.

Inland Kenworth DAF Wagga Wagga was awarded the 2020 Kenworth Dealer of the Year for 2020.

Open to Kenworth dealers across Australia and New Zealand, the award recognises dealer excellence in, truck sales, parts sales, finance, and aftersales support.

This is the second time the dealership has won the Kenworth accolade and was their second award for the evening after also receiving the Cummins Dealer of the Year title for outstanding sales, service and support.

The presentation of both Dealer of the Year awards at the Wagga Wagga dealership were livestreamed as part of PACCAR’s online annual dealer meeting.

PACCAR Australia Director Sales and Marketing, Brad May, congratulated Inland Kenworth DAF Wagga Wagga’s Dealer Principal Cliff Swane and Branch Manager Brenton McKay, praising their team for their overall excellence in a challenging year for business.

“Inland Kenworth DAF Wagga Wagga are most deserving of this award and their commitment to customer excellence is exemplary,” said May.

“In every facet of the business, the company has provided the market with the highest standards of professionalism, customer service and support, the true hallmark of a leading PACCAR dealer.

“On behalf of PACCAR Australia, I congratulate the dealership on its success and I know it is committed to maintaining its very high standards into the future.”

Inland Kenworth DAF Wagga Wagga Dealer Principal, Cliff Swane, accepted the award on behalf of all his staff.

“Winning such a prestigious award is a real testament to the committed and hardworking team at Wagga Wagga,” said Swane.

“They continue to go the extra mile for our customers and are passionate about the dealership, our products and ensuring customer satisfaction is their primary focus.

“I would like to thank the team at PACCAR Australia, for continuously providing us with premium quality trucks, parts supply and support.”

Inland Kenworth DAF Wagga Wagga established in 2001, are part of the Inland Truck Centres group, with dealerships also located in Dubbo, Orange and Griffith. Operating since 1968, Inland Truck Centres is a family owned and operated business who have been the choice regional Kenworth dealer for inland New South Wales for over 50 years.

Brown and Hurley Kenworth DAF Darra Dealer Principal, Matthew Innes.

Brown and Hurley Kenworth DAF Darra was awarded DAF Dealer of the Year 2020.

This is the fifth time Brown and Hurley Kenworth DAF Darra have been awarded the accolade since its introduction in 2002.

The DAF Dealer of the Year award acknowledges the dealer’s performance across all areas of their DAF business, and recognises excellence in truck sales, parts sales, service, finance, and overall customer support. All areas that Brown and Hurley Kenworth DAF Darra exceeded in throughout 2020.

The Brown and Hurley Group is a wholly family owned Australian company and are celebrating 75 years of operation in the Australian transport industry in 2021. The group employs more than 400 people across nine branches throughout Queensland and northern New South Wales. Over this journey, the group has forged strong relationships with its customers and continues to provide the highest level of quality services and facilities.

“In a year that was like no other, the dealership continued to exceed their targets across the entire business and offer outstanding service and support to their DAF customers,” said May.

Matt Innes, Dealer Principal of Brown and Hurley Kenworth DAF Darra, is extremely proud of his team for winning the award.

“It was a year that presented us with many challenges and one that won’t be forgotten,” he said.

“To cap off the year with this award is a great result for the whole dealership. It is an honour to have the trophy back on display at the dealership, and just reward for the team who pulled together to make it happen.

“We had a strong focus on improving our market position with the DAF product and last year we exceeded most of our targets. A majority of our DAF business last year was new customers, which is great and something we expect to see more of as more operators get behind the wheel of the awesome new DAF product.

“We cannot achieve these results without the support of PACCAR and the DAF Trucks Australia team. The strong relationship we have forged with them has certainly gone a long way to our success. I would like to thank all of the PACCAR team for their support whilst working in the challenging and restrictive times through COVID.

“Lastly, I would personally like to congratulate my staff for their continued hard work and support towards our dealership across Sales, PacLease, Parts & Service and their belief and commitment to the PACCAR brands, products and services.”

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